Daewoong Pharmaceutical · 2021–2022
Sano: Personal Health Assistant Chatbot
AI Engineer

Problem
The project started from medication non-adherence: about half of prescriptions are not taken as prescribed, which drives chronic-disease treatment failures. The goal was an assistant that acts like a caregiver: remind, explain the medicine, and help find it.
Approach
Messages arrive from Telegram through a webhook to the Sano bot server. RASA NLU (DIETClassifier with spaCy multilingual entity extraction) detects the intent and entities, so "remind me to take a multivitamin every day at 8 am" becomes a reminder request with the medicine and schedule. A fine-tuned MobileNetV2 identifies drugs from photos, and TF-IDF with cosine similarity over medicine descriptions recommends alternatives.
Architecture
Hover a component to trace its connections · drag to pan · use + / − to zoom
- Source
- Processing
- Model
- Data store
- Output
How It Works
- MessageThe user chats with Sano on Telegram; a webhook forwards each message to the bot server.
- UnderstandRASA NLU classifies the intent (e.g., set a reminder) and extracts entities such as the medicine and time.
- IdentifyA fine-tuned MobileNetV2 recognizes a drug from a photo of the pill or package.
- RecommendTF-IDF vectors and cosine similarity over medicine descriptions suggest similar drugs.
- Remind & locateReminders are stored and sent on schedule, and Sano points to a nearby pharmacy.
What I Built
- The Telegram bot server, webhook handling, and the reminder database.
- The RASA NLU pipeline (DIETClassifier, spaCy multilingual entity extraction) for reminders, drug questions, and recommendations.
- A fine-tuned MobileNetV2 image classifier for drug identification.
- A similar-drug recommender using TF-IDF and cosine similarity on medicine descriptions.
Impact
One chat interface covers four caregiver tasks: medication reminders, drug identification from text or a photo, similar-drug recommendations when stock runs out, and directions to a nearby pharmacy.
Screenshots & Figures




